01 — Private Individual

Tell us what happened

Describe the problem, attach any photos or reports you already have, and leave your contact details. We'll review it and get back to you with next steps.

Describe the problem

Damp wall, suspected burst pipe, dispute with an insurance company — or your own description in free text.

Upload documents

Drag and drop files, or take a photo directly from your phone. Images, PDFs and existing reports are all accepted.

Leave your contact details

Name, email, phone number and the location of the damage — so we can follow up with a quote.

Name
Accepted files: JPG, PNG, PDF — up to 20 MB per file. On mobile you can take a photo directly.